Before you continue please make sure you have read the “Terms and Conditions” (below). Proceeding to on-line payment you agree to and accept the “Terms and Conditions” and our “Privacy Policy”. Credit card transactions’ and e-transfers’ settlements are handled by Settlments Dotpay Center (Centrum Rozliczeniowe Dotpay). We recommend using the Google Chrome web browser!

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By purchasing any pass for Warsaw Zouk Festival you agree to the conditions below:

Terms and Conditions

We have 14 days return policy. You cannot return pass after 14 days from purchase.

PASS RESELLING

You can resell your pass and change the name of the owner of the pass only ONCE. After 1 change, no other changes are acceptable.

  • You can change the name on the pass only till 30 January, 2021. After this date no changes are allowed.
  • Changing the name on the pass requires an additional payment from the new owner if the price of the pass being repurchased differs from the actual price of the pass (according to festival’s pricing table). The additional payment has to be sent to the organizer’s bank account till 30 January, 2021.
  • It is possible to change a type of your pass as long as it is an upgrade to your previous purchase. In order to get the upgrade you should declare it and pay the difference between prices (according to the current Festival’s pricing table) with bank transfer to the organizer’s account or at the registration desk of the Festival.
  • A reduction of the purchased festival offer / pass type is treated as a return and is subject to the 14-days return policy
  • To receive a wristband and to be able to enter the festival you need to have an E-TICKET (printed/on your phone) received by email directly after purchasing the pass via online registration. In case you don’t receive your ticket after a confirmed successful payment, please contact the organizer immediately.
  • You have to wear festival wristband the whole weekend of the festival.
  • You are entitled to one copy of a wristband for the whole event. We exchange wristbands only if they got destroyed for some singular reasons. In that case You need to bring destroyed wristband to the registration desk where we can exchange it for a new one.
  • Please pay attention while putting on the wristband, if the grip is comfortable for You, etc.

We are extremely happy that you are building the zouk scene with us.

See you on the dancefloor!

Anna Chagowska, Zuzanna Sadowska & Warsaw Zouk Festival Team